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We have an outstanding reputation for our first class customer service.

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Retirement Line’s annuity service is still a five-star experience

Retirement Line’s annuity service is still a five-star experience

We’re having another brilliant year and our Trustpilot reviews reflect this! Thanks to our clients, we now have over 1,000 reviews - and we’re extremely proud to have maintained our five-star, 9.9 out of 10 rating.

We love hearing about how our Annuity Specialists have helped our clients to get the maximum retirement income. Every so often, we like to compile a few remarks from happy clients who felt our service really stood out in helping them to achieve the income they deserve.

This week, Charlotte wrote:

“I'm so glad I used your service to find the best annuity rates available. I'm now £600 a year better off for life because of it. Everything was explained to me simply, and I was kept informed via phone and email at every step of the process.”

In one of the 43 reviews left in March (all of which gave the maximum five-star rating) John was also delighted with the service he received:

“Looking for the best annuity to purchase is a once-in-a-lifetime choice. It needs to be the best and good advice is essential. Retirement Line are annuity brokers… they do one job and they do it very well. At all points I felt secure in the transparency of our interactions.”

Many of our clients are surprised at how well informed they feel throughout the process, as Doug explained in his review in March:

“I have just sorted out my pension with Retirement Line - what a pleasure it was. The people who dealt with me could not have been more helpful, when they say they will keep you updated, this is no idle sales talk - I received two to three emails a week.”

 Doug also mentioned how soon his annuity was put in place:

“The original time frame was four to five weeks, but it was completed in three! Totally smooth and painless, I would recommend Retirement Line to anyone.”

Also in March, Diana wrote about how much she liked the personal approach we take:

“It has been a pleasure to deal with Retirement Line regarding quotes for an annuity. To have dealings on a one to one basis - instead of going through the process of pressing buttons on your phone to get to the right person - has made the whole process a pleasure rather than a chore. Phone calls and emails were always responded to very quickly. I would thoroughly recommend Retirement Line to anyone in the future.”                                                                             

Care to read through our reviews?

You can browse through over a thousand customer reviews on our Trustpilot page by clicking here.

As the UK’s largest annuity intermediary*, Retirement Line is well placed to help you shop around to find the best deal. At no cost to you, we compare quotes from all the top annuity providers on your behalf, to help you get the best rate and the highest income for your retirement. Call our annuity specialists free on 0800 652 1316, or email us at info@retirementline.co.uk.

* Equifax Touchstone annuity sales figures 2018

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